What payment methods do you accept? We accept all Visa, Mastercard. We also accept payments via PayPal and Apple Pay.
How long does shipping take? Shipping times vary depending on your location and the availability of the product you choose. Standard shipping usually takes 7-14 business days within the United Kingdom.
What is your return policy? We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, you can return it within 30 days for a full refund or exchange. Please note that items must be in their original condition with all tags attached.
How do I contact customer service? You can contact our customer service team via email, phone. Our customer service hours are Monday-Friday, 9am-5pm EST.
Can I change or cancel my order? If your order hasn't shipped yet, we may be able to make changes or cancel your order. Please contact our customer service team as soon as possible to make any changes.
Do you offer discounts for students or military personnel? Yes, please get in touch with our customer service team.
Do you offer alterations? We do not offer alterations at this time.
Can I pick up my order in store?
Yes, please contact our customer services to arrange this.
Can I get a refund on shipping fees? Shipping fees are non-refundable unless there was an error on our end.
What if my order is lost or stolen? Please contact our customer service team if your order is lost or stolen. We will do our best to assist you in resolving the issue.
ReplyForward |